Privacy Policy
World Hotel Bookings is committed to protecting your privacy rights. Since World Hotel Bookings gathers and compiles certain
types of information about our users, we want users to fully
understand the terms and conditions surrounding the use of that
information. This privacy statement discloses what information we
gather and how we use it. This policy only applies to the collection
of information at www.world-hotel-bookings.co.uk. Different policies may apply to
other sites owned by World Hotel Bookings, or information
that we get offline.
If you have any
questions or concerns regarding this statement, contact us by email
at sales(AT) @world-hotel-bookings.co.uk. We can also be reached by phone at
+44 (0)20 3239 1090 or by mail at World Hotel Bookings, 6 Heritage Close, Sunbury, Surrey, TW16 6PY
This policy will
notify you of the following:
-
The
information this site gathers/tracks about users.
- What
this site does with the information it gathers/tracks.
- With
whom this site shares the information it gathers/tracks.
- This
site's opt-out policy and policy on deleting or deactivating user
names from its database.
- The
security procedures in place to protect the loss or misuse of
information.
- Notification
of changes.
-
Information World Hotel Bookings gathers and tracks
World Hotel Bookings
gathers personally identifiable and other information about users
(such as name, postal address, email address, gender, date of birth,
interests, other demographic information, etc.). This information is
obtained in connection with a user's registration on our site.
World Hotel Bookings receives information about who are engaged and have
registered on the World Hotel Bookings website to receive offers for
free products from third party marketers including Active Hotels, Expedia and its affiliates.
This Privacy Policy applies to consumers that have signed up directly
on the www.world-hotel-bookings.co.uk website or through the websites of our
media partners, either on their own behalf or on behalf of a friend
or family member. We may use the personal information that you supply
to us and work with other third party businesses to bring selected
retail opportunities to our users via direct mail, email and
telemarketing. These businesses may include providers of direct
marketing services and applications, including lookup and reference
services, data enhancement, suppression and validation, and email
marketing.
Cookies & Computer-Related Information
World Hotel Bookings uses "cookies". Cookies are small pieces of information stored by your
browser on your computer's hard drive and are used in website system
administration to keep track of movement of an individual from one
screen to another. This information may be used by our staff to
detect and resolve website problems and to assist with customer
support concerns and to enhance the user experience whilst using our site. We do not collect any personally identifiable
information about site visitors in this process. Most web browsers
automatically accept cookies, but you can usually change your browser
to prevent this. Please be assured that accepting a cookie does not
give us access to your computer or personal information under any
circumstances. If you disable cookies, you may be unable to order or
use other features of our sites. If you experience any problems,
please
contact for help.
Our web server automatically collects information from your computer
and navigation patterns when you visit our site, including your
Internet Protocol (IP) address, the computer's operating system,
the type of browser you use, and the specific web pages visited
during your connection. We may also track data such as the total
number of visits to our website and the number of visitors to each
page of our website.
We may use this information, in aggregate form, for system
maintenance and to better understand how our visitors use our site
and services so that we can make them better. World Hotel Bookings may
also share statistical or demographic information in aggregate form
with third parties for marketing or research purposes. This aggregate
data will not contain any information that personally identifies you.
-
Use of Information
World Hotel Bookings uses information
voluntarily given by visitors, and/or their friends or
family members, in order to provide such individuals with
information on travel and other related products and/or services that may be of interest to
them.
We and/or our marketing partners may enhance and/or merge personally
identifiable information about users with data collected from other
sources to use in direct and/or online marketing and, to the extent
permitted by law, individual reference and look-up service programs.
In the event we enhance and/or merge such personally identifiable
information with data collected from other sources, we will take
reasonable steps to maintain the integrity and quality of that
information.
In addition, users may receive postal mailings from our marketing
partners as well as periodic postal mailings from us with information
on products and services or upcoming events. Users may also be
contacted via email or telephone by us or our marketing partners, provided users have given us their permission to do so.
-
Sharing of Information
World Hotel Bookings shares or uses the
information described above to help advertisers and third party
marketers better understand the demographics of our registrants and
for their marketing purposes. World Hotel Bookings shares personally
identifiable information (including information that has been
enhanced with information from other sources) with advertisers,
third party marketers, and our divisional affiliates for their
direct and/or online marketing efforts and, to the extent permitted
by law, for individual reference and look-up service programs. While
World Hotel Bookings seeks to contractually obligate our partners to
treat information in accordance with accepted marketing practices,
World Hotel Bookings does not control the practices of its advertisers
or third party marketers.
If users indicate that they do not want to have their email address
shared with third parties for general email marketing solicitations,
World Hotel Bookings will limit the use of their data to certain direct
marketing services. These services currently include the provision of
personally identifiable information to third parties to validate and
enhance existing information held by marketers about their customers.
For example, a marketer may use personally identifiable data provided
by World Hotel Bookings to add information about the user to its own file
for use by that marketer in its own marketing efforts. Similarly, a
marketer may use such data merely to verify or validate the accuracy
of data about such user that the marketer already possesses; to
suppress further marketing messages being sent by such marketer to a
user; or in connection with individual reference and look-up service
programs (i.e., services used primarily to identify, locate, or
verify the identity of an individual).
Users' requests to unsubscribe from World Hotel Bookings email
solicitations will be processed promptly, but in any event within 10
days. In the event that technical difficulties prevent the immediate
processing of unsubscribe requests, such requests will be processed
as soon as technically feasible. In addition, World Hotel Bookings will
not knowingly share information that supports pornographic promotions
or sites.
At all times, World Hotel Bookings reserves the right to disclose
information where required by law or to comply with valid legal
process (such as a search warrant, subpoena or court order), to
protect the company's rights or property (including without
limitation in the event of a transfer of control of World Hotel Bookings
or substantially all of its assets), or during emergencies when
safety is at risk.
-
Opt-out/Unsubscribe Policy
By submitting personal
information on www.world-hotel-bookings.co.uk so that travellers can
make bookings and receive offers, users allow World Hotel Bookings and its affiliates
to make that personally identifiable information available to third
parties that are making such offers in accordance with the terms of
this privacy policy.
World Hotel Bookings
provides users the option to opt-out from receiving information sent
via electronic mailings by World Hotel Bookings on behalf of third party
advertisers who are our clients, or to opt-out from World Hotel Bookings
sharing information with advertisers or third party marketers for
promotional purposes. Users may unsubscribe to emails sent at any time by following the instructions
contained at the end of every World Hotel Bookings newsletter or
emailing. Users may also opt-out of receiving such emails and other
World Hotel Bookings marketing efforts, as well as opt-out of permitting
World Hotel Bookings to share their personally identifiable information
with advertisers or third party marketers for online and offline
promotional purposes by contacting us by email at
unsubscribe@ (AT)world-hotel-bookings.co.uk; by phone at
020 3239 1090 or by mail at World Hotel Bookings, 6 Heritage Close, Sunbury-on-Thames, Surrey, TW16 6PY, United Kingdom
.
Information sent on behalf of third party advertisers by
World Hotel Bookings is prepared days in advance, so users may continue
to receive email from World Hotel Bookings for up to 72 hours after
following the unsubscribe procedures detailed above.
We want to be sure that we keep only the most accurate and up to date
information about you in our records. Therefore, whenever you believe
that your contact information needs to be updated, you can email us
at info@ (AT)world-hotel-bookings.co.uk to correct or update your contact
information.
-
Security Policy
World Hotel Bookings has created security
guidelines to protect the loss, misuse, or alteration of user
information. Access to personally identifiable information is only
provided to authorized World Hotel Bookings employees via a password.
World Hotel Bookings staff are made aware of our security guidelines
during our employee orientation process. Our security guidelines are
reviewed quarterly based on our fiscal calendar.
-
Notification of Changes
Users will be notified of any
changes to this privacy policy statement via our electronic mailings
or a notice posting on the World Hotel Bookings home page.
Last updated,
28/12/2008
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